Welcome to the “TInnGO Incident Reporting Tool” (T-IRT) web application. The owner and operator of the web application is the TInnGO project (www.tinngo.eu), a 3-year research project funded by the EU in the context of the HORIZON 2020 Programme (with grant agreement no. 824349). TInnGO aims to create a framework and mechanisms for a sustainable game change in European transport through a transformative strategy of gender and diversity sensitive smart mobility.
2.1. Be as specific and as descriptive as possible with your incident report.
2.2. All reports should be anonymous. Refrain from reporting people and legal entities (companies, organizations, etc.) with their names or in a way that can be directly or indirectly identified. Eponymous reports should be directed to the appropriate authorities (police, justice, etc.).
2.3. Anyone has the right to contest a report, if they have a legitimate reason to do so, (e.g., if they believe that their image is unjustly damaged by that report).
2.4. Any report contested by another entity for legitimate reasons, will be removed from the database. The entity maintaining the T-IRT platform is responsible for judging the legitimacy of the contesting report.
INFORMATION WE MAY COLLECT FROM YOU IF YOU ARE REPORTING USING OUR WEB APPLICATION:
4.1. We may collect and process the following personal information about you:
(a) your age; but if you report that you are under 18, you will not be able to enter information on the app because we only collect information from adults. Except that your attempt to create a report, will be kept as a part of our data;
(b) your gender.
4.2. We may collect and process the following non-personal information about you:
(a) general, demographic and non-personal Information through your incident report;
(b) details about your location if you choose to access help information and your mobile device, including a unique identifier for your device, and any location you provide in your report;
(c) details about your device, including operating system and browser type can be captured by Google Analytics;
(d) any other information we consider necessary to facilitate your experience on the Web Application but only if it furthers the purposes of mapping incidents or conducting research.
We may use Information you have provided in your report in the following ways:
(a) We use your Information to generate anonymous, de-identified data for research purposes.
(b) We use the location information you provide to generate maps of incidents you report.
(c) We may use any additional information you provide to help you use the support services contained in the Web Application. You will have an opportunity to delete this information from your mobile device once you have finished using the support services.
(d) Any other information of personal nature will be disregarded and deleted.
When you decide to make a report about an incident, you will only be asked to provide anonymous information about yourself and the information about the incident. We use information collected from all reporters to generate aggregate, de-identified data for research purposes. The resulting data from this process is our data.
(a) Using our data, we have the right to compile, combine, collect, copy, modify, reuse and repurpose, publish and use this data for analytical and other business purposes.
(b) Our datasets are made available through TInnGO’s Open Data Repository (T-ODR) (https://tinngo.sboing.net/odr), for groups that wish to conduct a study using them, according to their license terms.
(c) Any group wishing to use our data are required to register with us, request to use the data, provide a statement regarding purpose of using our data, and make assurances that they will adhere to our consent, privacy, confidentiality and data storage and security policies before they are given access to our data.
7.1. If you seek the following additional services, we may collect additional information to provide the information you request.
(a) Information you provide us, or that we may collect from you, when you report a problem with our Web Application;
(b) a record of correspondence if you contact us;
(c) details about your location and your mobile device, including a unique identifier for your device if you are seeking to get additional location information;
(d) details about your computer, including (where available) your IP address, operating system, and browser type, as well as information about your general internet usage (e.g., by using technology that stores information on or gains access to your device, such as tracking pixels, web beacons etc.) and
(e) any other Information we consider necessary to enhance your experience on the Web Application.
7.2. DATA RETENTION: All data of personal nature that is collected according to article 7.1 will be deleted immediately after the completion of the requested services.
From time to time, we may launch research studies using either the Mobile Application or the Web Application. These studies will have their own informed consent, confidentiality and privacy protections that will be contained in the study recruitment. You are not obligated to participate in any study. You must opt-in to any study to be considered.
10.1. We store information gathered from our Web Application in the same database and the information gathered from our website in a different database.
10.2. The Information that we collect from you is stored in cloud infrastructure, in Germany and if you are outside Germany, such Information will be transferred from your location to our servers in Germany. You hereby expressly consent to such transfer of your Information to our servers in Germany.
11.2. Application as well as external firewall and on-host firewall technology to prevent network level attacks.
11.3. If you complete an incident report, it is important for you to not to provide overly detailed descriptions of the incident. Very detailed reports may increase the likelihood of you being identified despite our efforts to keep the anonymous information you reported from being identified.
11.4. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Mobile Application; any transmission is at your own risk.
12.1. It would be extremely unlikely that you are able to identify your information as erroneous data from the anonymous data you provide and/or the aggregate data that we maintain, and therefore, we can only provide limited access for you to correct data that you believe is wrong and we may not be able to accommodate your request.
12.2. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup systems).
12.3. If your Information has been aggregated and/or de identified, it may be next to impossible to remove your data from the whole. If you want to have your information removed, you must contact us.
12.4. Where we can provide Information access and correction, we will do our best in providing you with details of the information we hold about you.
12.5. We aim to maintain our Web Application in a manner that protects Information from accidental or malicious destruction and for future research purposes. Because of this, we may not immediately delete residual copies from our active servers, may not remove Information from our backup systems, and may keep information for research purposes. Research conducted using this data will be evaluated according to the guidelines in article 8.1 of this document.
14.1. If you have any concerns about your Information on the Web Application, please contact us with a thorough description, and we will try to resolve it. Our contact details are: