1. INTRODUCTION

Welcome to the “TInnGO Incident Reporting Tool” (T-IRT) web application. The owner and operator of the web application is the TInnGO project (www.tinngo.eu), a 3-year research project funded by the EU in the context of the HORIZON 2020 Programme (with grant agreement no. 824349). TInnGO aims to create a framework and mechanisms for a sustainable game change in European transport through a transformative strategy of gender and diversity sensitive smart mobility.

2. TERMS OF USE

By using T-IRT you take full responsibility for complying with the following Terms of Use:

2.1. Be as specific and as descriptive as possible with your incident report.

2.2. All reports should be anonymous. Refrain from reporting people and legal entities (companies, organizations, etc.) with their names or in a way that can be directly or indirectly identified. Eponymous reports should be directed to the appropriate authorities (police, justice, etc.).

2.3. Anyone has the right to contest a report, if they have a legitimate reason to do so, (e.g., if they believe that their image is unjustly damaged by that report).

2.4. Any report contested by another entity for legitimate reasons, will be removed from the database. The entity maintaining the T-IRT platform is responsible for judging the legitimacy of the contesting report.

3. PRIVACY POLICY

3.1. This Privacy Policy sets out the basis on which any personal data and other information we collect from you or other sources or that you provide to us ("Information") will be handled by us in connection with your access and use of the TInnGO Incident Reports web application. We understand the importance you, as a user of our application, place on the Information provided to us, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding your Information.

3.2. By using our Web Application, you agree to the handling of your Information in accordance with this Privacy Policy.

3.3. References in this Privacy Policy to "we", "our" or "us" (or similar) are references to the TInnGO project. References to "user" or "you" (or similar) are references to you as an individual or legal entity, as the case may be.

4. DATA COLLECTION AND USE

INFORMATION WE MAY COLLECT FROM YOU IF YOU ARE REPORTING USING OUR WEB APPLICATION:

4.1. We may collect and process the following personal information about you:

(a) your age; but if you report that you are under 18, you will not be able to enter information on the app because we only collect information from adults. Except that your attempt to create a report, will be kept as a part of our data;

(b) your gender.

4.2. We may collect and process the following non-personal information about you:

(a) general, demographic and non-personal Information through your incident report;

(b) details about your location if you choose to access help information and your mobile device, including a unique identifier for your device, and any location you provide in your report;

(c) details about your device, including operating system and browser type can be captured by Google Analytics;

(d) any other information we consider necessary to facilitate your experience on the Web Application but only if it furthers the purposes of mapping incidents or conducting research.

5. USE OF YOUR INFORMATION REPORTED THROUGH OUR WEB APPLICATION

We may use Information you have provided in your report in the following ways:

(a) We use your Information to generate anonymous, de-identified data for research purposes.

(b) We use the location information you provide to generate maps of incidents you report.

(c) We may use any additional information you provide to help you use the support services contained in the Web Application. You will have an opportunity to delete this information from your mobile device once you have finished using the support services.

(d) Any other information of personal nature will be disregarded and deleted.

6. DISCLOSURE OF YOUR INFORMATION

When you decide to make a report about an incident, you will only be asked to provide anonymous information about yourself and the information about the incident. We use information collected from all reporters to generate aggregate, de-identified data for research purposes. The resulting data from this process is our data.

(a) Using our data, we have the right to compile, combine, collect, copy, modify, reuse and repurpose, publish and use this data for analytical and other business purposes.

(b) Our datasets are made available through TInnGO’s Open Data Repository (T-ODR) (https://tinngo.sboing.net/odr), for groups that wish to conduct a study using them, according to their license terms.

(c) Any group wishing to use our data are required to register with us, request to use the data, provide a statement regarding purpose of using our data, and make assurances that they will adhere to our consent, privacy, confidentiality and data storage and security policies before they are given access to our data.

7. INFORMATION WE MAY COLLECT FROM YOU IF YOU SEEK ASSISTANCE THROUGH OUR WEB APPLICATION

7.1. If you seek the following additional services, we may collect additional information to provide the information you request.

(a) Information you provide us, or that we may collect from you, when you report a problem with our Web Application;

(b) a record of correspondence if you contact us;

(c) details about your location and your mobile device, including a unique identifier for your device if you are seeking to get additional location information;

(d) details about your computer, including (where available) your IP address, operating system, and browser type, as well as information about your general internet usage (e.g., by using technology that stores information on or gains access to your device, such as tracking pixels, web beacons etc.) and

(e) any other Information we consider necessary to enhance your experience on the Web Application.

7.2. DATA RETENTION: All data of personal nature that is collected according to article 7.1 will be deleted immediately after the completion of the requested services.

8. SPECIFIC RESEARCH STUDIES

From time to time, we may launch research studies using either the Mobile Application or the Web Application. These studies will have their own informed consent, confidentiality and privacy protections that will be contained in the study recruitment. You are not obligated to participate in any study. You must opt-in to any study to be considered.

9. REQUIRED DISCLOSURE OF INFORMATION

We may be compelled to release information when we believe such a release is appropriate and necessary to comply with the law and law enforcement investigations and to protect the rights, property or safety of our company, our users, or others. However, this does not include selling, renting, sharing, or otherwise disclosing information set forth in this Privacy Policy.

10. STORAGE OF YOUR INFORMATION

10.1. We store information gathered from our Web Application in the same database and the information gathered from our website in a different database.

10.2. The Information that we collect from you is stored in cloud infrastructure, in Germany and if you are outside Germany, such Information will be transferred from your location to our servers in Germany. You hereby expressly consent to such transfer of your Information to our servers in Germany.

10.3. The Information that we may collect from you may also be processed by our staff and volunteers operating outside Germany, but within the EU. Such staff may be engaged in, among other things, the management of the Web Application and the provision of support services. Such staff will process Information in accordance with this Privacy Policy.

11. SECURITY

11.1. We take all reasonable steps to ensure that your Information is treated securely and in accordance with this Privacy Policy and with GDPR requirements. We may, for example, use encryption technology to secure your Information during transmission to our Web.

11.2. Application as well as external firewall and on-host firewall technology to prevent network level attacks.

11.3. If you complete an incident report, it is important for you to not to provide overly detailed descriptions of the incident. Very detailed reports may increase the likelihood of you being identified despite our efforts to keep the anonymous information you reported from being identified.

11.4. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Mobile Application; any transmission is at your own risk.

12. ACCESSING AND AMENDING YOUR INFORMATION GATHERED FROM OUR WEB APPLICATION

12.1. It would be extremely unlikely that you are able to identify your information as erroneous data from the anonymous data you provide and/or the aggregate data that we maintain, and therefore, we can only provide limited access for you to correct data that you believe is wrong and we may not be able to accommodate your request.

12.2. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup systems).

12.3. If your Information has been aggregated and/or de identified, it may be next to impossible to remove your data from the whole. If you want to have your information removed, you must contact us.

12.4. Where we can provide Information access and correction, we will do our best in providing you with details of the information we hold about you.

12.5. We aim to maintain our Web Application in a manner that protects Information from accidental or malicious destruction and for future research purposes. Because of this, we may not immediately delete residual copies from our active servers, may not remove Information from our backup systems, and may keep information for research purposes. Research conducted using this data will be evaluated according to the guidelines in article 8.1 of this document.

13. CHANGES TO OUR PRIVACY POLICY

13.1. Our business changes constantly, and our Privacy Policy may therefore also need to change. We will post the current version of this Privacy Policy on the Web Application and each such change will be effective when posted on the Web Application on the date designated by us as the "effective date".

13.2. It is your obligation to regularly check the Privacy Policy. Your continued use of the Web Application following any such change constitutes your agreement to this Privacy Policy as so modified.

14. CONTACT

14.1. If you have any concerns about your Information on the Web Application, please contact us with a thorough description, and we will try to resolve it. Our contact details are:

Email: tinngo@tinngo.eu, Website: www.tinngo.eu

14.2. The T-IDR platform is technically supported and maintained by SBOING (www.sboing.net). For technical queries you may contact: webmaster@sboing.net.